digital veterinary assistant
SheVetWorks is the software solution dedicated to veterinary practices in Romania, created to digitize online appointments, medical records for furry patients, and management of food and medication inventory. No financial promises, just professional tools that save valuable time at reception.
We have gathered the most common questions related to using the digital platform for your veterinary practice. The answers are clear, concise, and free of legal jargon.
Clients access a direct link from your practice's website, choose an available date and time, and the slot is automatically blocked in your calendar. 24 hours before, the system sends a reminder SMS to the patient. You no longer waste time on the phone and have no more overlaps.
Yes, the entire patient history – vaccinations, treatments, allergies, tests – is available on any device with a browser. You can quickly search by name, species, or diagnosis, without flipping through papers.
You set a minimum threshold for each product in stock. When the quantity drops below that threshold, you receive an automatic notification. You can also generate monthly consumption reports to plan orders more efficiently.
No. The interface is designed for veterinarians and assistants, not programmers. You'll get used to the control panel in minutes, and our team provides support via email or phone if needed.
All information is stored on secure servers in Romania, with access limited only to the practice's authorized personnel. We do not share data with third parties and comply with GDPR regulations. You can export or delete files at any time.
Yes, you have the freedom to modify the message text, the sending interval (for example, 24 or 48 hours in advance), and add the practice name or address. Everything is done from the account settings, without external help.
Clarifications and Terms of Use
The digital medical record exclusively stores information related to the animal's health: vaccinations, treatments, allergies, test results, and veterinarian observations. We do not collect sensitive personal data of the owner, except for the name, phone number, and email address necessary for appointments and reminders.
Reminders are automatically sent 24 hours before the appointment, only for consultations confirmed in the system. The owner receives an SMS with the date, time, and clinic name. The service can be deactivated from the account settings, and SMS costs are included in the platform's monthly subscription.
The system sends a notification in the app and, optionally, an email to the clinic administrator. The reorder threshold is manually configured for each product. The platform does not place automatic orders – it only signals the need for replenishment, leaving the decision to the user.
Yes, the web interface is responsive and works on desktop, tablet, and phone. No additional software installation is required. The only requirement is a stable internet connection and an updated browser (Chrome, Firefox, Safari, or Edge).
All data is stored on secure servers, with encryption in transit (TLS 1.3) and at rest (AES-256). Access to information is role-based: veterinarians see only patient records, and receptionists have access only to the appointment schedule. We do not share data with third parties.